Privacy Policy
This Privacy Policy outlines the following:
- The types of information we collect;
- Methods of data collection;
- Purposes for collecting information;
- Usage of collected information;
- Disclosure practices;
- Options for opting in and out;
- Procedures for accessing and updating personal information; and
- Contact information for inquiries and concerns.
We periodically review and update this policy to reflect changes in applicable laws, technological advancements, and operational modifications. All personal information collected will be governed by the most recent version of this policy.
1. Information We Collect
We collect both personal and non-personal information, which may include but is not limited to:
- Name and contact details, including phone numbers and addresses;
- Online activity data (e.g., IP addresses) collected via tracking technologies such as cookies;
- Information obtained through surveys, feedback forms, and service usage analytics.
Non-personal information, such as website activity and behavioral data, is used for statistical reporting, trend analysis, service administration, and quality enhancement. The National Privacy Principles do not govern the use of non-personal information, and we may utilize it for any purpose.
We advise users to refrain from publicly disclosing personal information through our services (e.g., classifieds, forums, blogs) to protect their privacy. We do not control third-party access to such publicly shared information.
2. Data Collection Methods
We collect personal information through various channels, including but not limited to:
- Direct interactions, such as inquiries, service requests, or registration as a member;
- Business relationships with advertisers, contractors, and partners;
- Surveys, competitions, and promotional events;
- Participation in online forums and blogs;
- Correspondence via email, telephone, or written communication.
If you provide information about a third party, you warrant that you have obtained their consent for the specified purpose.
3. Purpose of Data Collection
Our primary objective in collecting personal information is to provide the products and services you request. Additional purposes include:
- Delivering updates and promotional content;
- Personalizing user experiences;
- Enhancing service offerings and customer engagement;
- Conducting research, surveys, and statistical analysis;
- Verifying identity and preventing fraudulent activity;
- Fulfilling legal and regulatory obligations.
Failure to provide requested information may impact service accessibility, including the inability to register as a member or utilize specific features.
4. Usage of Collected Information
By providing your information, you consent to our use of personal data for the following purposes:
- Sending news, marketing materials, and promotional content;
- Customizing services to enhance user experience;
- Managing customer interactions and support services;
- Administering competitions and promotional campaigns;
- Investigating complaints or potential policy violations;
- Complying with legal and regulatory requirements.
5. Disclosure of Information
We may disclose personal information to affiliated entities within our corporate group, as well as third parties, including:
- Service providers engaged for marketing, research, and operational support;
- Business partners, joint ventures, and promotional sponsors;
- Entities authorized by you to receive information;
- Law enforcement agencies, regulatory bodies, or other authorities as required by law.
6. Opting In and Out
At the point of data collection, you may have the option to “opt in” for additional communications beyond those covered under this policy. This may include promotional material from third-party partners.
You may “opt out” of receiving such communications at any time by following the unsubscribe instructions provided in emails or contacting us directly.
If you receive unauthorized communications purporting to be from us, please report them immediately using our designated contact channels.
7. Data Security & Management
We implement reasonable security measures, including firewalls and password protections, to safeguard personal information against unauthorized access, loss, or misuse. However, we acknowledge that online transactions and communications carry inherent security risks, and we cannot guarantee absolute protection against breaches.
We are not responsible for the privacy or security practices of third parties. Users should refer to the privacy policies of third parties handling their data.
For any suspected data misuse, breaches, or security concerns, please contact us immediately.
8. Accessing & Updating Personal Information
You have the right to request access to and updates of your personal information, subject to legal exceptions. Verification of identity may be required, and a nominal fee may apply to cover administrative costs.
Registered members can manage their information through their account settings. We encourage users to keep their details current to ensure optimal service delivery.
For inquiries or complaints regarding data collection, usage, or management, please contact:
Website Privacy Officer:
Universal News Agency & Trust
1559, Sector-5, Type to Quarter,
R.K. Puram, New Delhi-110022 (INDIA)
We are committed to addressing privacy concerns promptly and in accordance with legal obligations.